Terms of Service

Quivora is a subscription application that provides AI sales roleplay practice for insurance professionals: simulated prospects, coaching, and skill scoring. It is a skills-practice tool only. See the Disclaimer, which is part of these terms.

You must be at least 18 and use the service for professional training purposes. One person per account: your subscription or team seat is for you alone, and only one active session per account is allowed at a time. Keep your sign-in email secure; you are responsible for activity on your account.

Individual plans bill monthly or annually through Stripe, with a 1-day free trial that converts to a paid subscription unless cancelled before the trial ends. Team plans bill per seat, include a 7-day free trial, and carry a one-time activation fee when a training seat is filled or reassigned; activation fees incurred during a trial are billed with the first invoice only if the trial converts. Prices are shown at checkout.

You can cancel anytime from your account's billing portal. Cancellation stops future renewals; you keep access through the period you paid for. Except where the law requires otherwise, we do not prorate or refund partial periods.

Practice volume is subject to reasonable fair-use limits so the service stays fast and available for everyone. If you hit a limit, the app tells you when it resets. Sustained excessive use may be throttled.

You agree not to:

• share your account or team seat with anyone else;
• scrape, copy, extract, or attempt to reconstruct the training system, curriculum, personas, prompts, or underlying models;
• use the service to build a competing product;
• use the service for any unlawful purpose.

We own the service: the software, training system, curriculum, personas, and branding. You own what you type into practice sessions. You grant us a license to process your practice data to operate and improve the service, as described in the Privacy Policy.

The service is provided as is, without warranties of any kind. It is practice software, not professional advice, and we make no promises about sales results, exam outcomes, or compliance. To the maximum extent the law allows, our total liability for any claim related to the service is limited to the amount you paid us in the twelve months before the claim arose, and we are not liable for indirect, incidental, or consequential damages.

You can stop using the service and cancel at any time. We may suspend or terminate accounts that violate these terms. Sections 6 and 7 survive termination.

We may update these terms as the service evolves; material changes will be announced in the app or by email, and continued use means acceptance. Questions: support@quivora.com.